How do I initiate a return?

If at any point during your first 100 days you become dissatisfied with your Luxi Mattress you may send your return request to hello@luxisleep.com 
 
A customer service representative with be in contact with you within 48 hours to start your return approval process. Once approved we will assist you in finding a 501c3 non-profit charity to pick up your mattress. Once the mattress is donated and we have the proper documentation associated with the return we will refund the purchase price net any discounts or the value of any promotional items. 
Have more questions? Submit a request

Comments